Production Workflow Transformation

Internal production system for a VFX studio

Initially brought in for a UI refresh, I proposed a full system rethink after uncovering operational breakdowns. Joined full-time to redesign how 200+ artists and 15+ managers coordinate ~10,000 tasks per film project.

Result: transformed a failing tool into a trusted operational system.

Problem

The production tool didn’t reflect real studio workflows → teams relied on Excel and workarounds.

Constraints

Legacy backend · live production environment · heavy datasets · cross-department needs

Approach

  • Conducted cross-functional research across 8 departments
  • Reframed UI cleanup into workflow & system redesign
  • Rebuilt information architecture around real operations
  • Introduced Gantt-based scheduling to replace Excel tracking
  • Optimized data loading to reduce performance bottlenecks
  • Standardized terminology & reduced cognitive noise
  • Designed role-specific dashboards & operational metrics

Impact

  • Adoption increased from <10% → 97%
  • System Usability Scale improved to 90+
  • Eliminated parallel Excel workflows
  • Significantly improved load performance
  • Enabled real-time operational visibility

Deep dive →